Products & Services
In many, if not most companies today, the support staff in any organization is seriously challenged to keep their technology operating in peak condition. High turnover, staff reductions, and lack of funding for extensive training often leave maintenance staff personnel at a disadvantage to care for equipment that is critical to operations.
With this basic understanding CPI’s world class Service Group is proud to offer a variety of services to keep you compliant and profitable:
- 24-Hour Service
- Preventative Maintenance Plans
- Permit Assistance
- Engineering Packages
- Installation Services
- Catalyst Testing
- Repair – Retrofit – Refurbishment
24 Hour Service
CPI builds the world’s most rugged and reliable air pollution control systems. However we realize situations occur and problems arise that can cause unplanned downtime. Every system is backed by a 24-hour per day service line. Your staff needs to have 24-hour access to the knowledge and capabilities of our Service Group. Many problems will be easily rectified via telephone support. All of CPI's systems can now be supplied with remote monitoring equipment to provide a higher level of diagnosis capabilities.
When problems cannot be resolved, each Service Technician is empowered to make travel decisions based on the circumstance. So you can be assured that seemingly unresolved problems will be swiftly resolved by our specially trained service staff. Even if Catalytic Products did not manufacture your oxidizer, there is a good chance we will be able to provide you with assistance.
Preventative Maintenance Plans
CPI recognizes that new comers to air pollution control equipment may feel apprehensive about maintaining their systems, or many users are minimizing maintenance staffs and just don’t have the time to maintain their system. Whatever the reason, our Preventive Maintenance Plans are custom tailored to your needs, on both our own equipment and that of other manufacturers. We'll work with you to design a PM plan that addresses service frequency, needs, balancing, optimization techniques, catalyst testing or system testing, among others. With a precisely designed PM plan in place you can focus your maintenance efforts on your production equipment, minimize costly replacements, and keep accurate compliance records….all adding to your bottom line!
Becoming a worldwide leader in the air pollution control field isn't easy. Beyond the high quality equipment is a requirement for fast and economical installation capabilities. The best equipment will operate poorly if not professionally installed. With every system shipped there are a multitude of installation options. We can provide a site specific installation plan, provide our Field Engineering services to work with your contractors, provide a complete turnkey installation, or any combination that meets your needs. No matter what, you're assured of a timely installation and system commissioning.
CPI also recognizes in order to maintain an efficiently operating machine all of its parts including catalyst must be maintained. CPI can help you with this by utilizing our state-of-the-art catalyst facility. Once we have tested your catalyst we can also provide the service to clean and/or replace, as required.
We know with ever shrinking capital budgets that many customers still have air pollution control needs. We also know that many times it can make sense to repair your existing systems to meet today's needs. With nearly 45 years of experience behind us, we've seen it all. We have the expertise and parts sourcing capabilities necessary to evaluate your repair needs and complete any size project on time and under budget.
We also maintain an inventory of used systems that can be fitted to meet your special air pollution control needs. We can also arrange the supply of a currently operating system with any of our hundreds of customers looking to upgrade.
CPI recognizes that over time, systems change. Equipment can wear out; processes may have been modified over the years, systems settings may have been adjusted without proper documentation or investigation. In any one of these unfortunate circumstances, one possible result is a failed emissions test. CPI has the experience and technical knowledge to help diagnose and correct the issues utilizing a combination of all of the services listed above.
CPI has been especially helpful to customers who have installed other manufacturer’s equipment and have been unable to pass an emissions test. Whether poor manufacturing practices or an initial lack of understanding of the application were the cause of the failure, our experienced technical teams have determined the root cause of each issue, made the often extensive corrections required, and have enabled the system to exceed the initial requirements. If you are having trouble with your system and are in danger of being non-compliant, pick up the phone and give our Service Group a call, or send an email to: email@example.com.